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Ombudsman may investigate NHS

Ontario Ombudsman André Marin claims he now has the jurisdiction to investigate complaints about the Niagara Health System, following the provincial government’s appointment of a supervisor for the institution.

While normally there is no jurisdiction over hospitals, that changes when the government takes direct control, since the Ombudsman does have jurisdiction over the Ministry of Health and Long-Term Care, a press release from the Ombudsman issued yesterday states.

Ontario is the only province in Canada whose Ombudsman does not have a mandate to oversee hospitals or long-term care homes. Despite this, nearly 300 complaints about hospitals were received in fiscal 2010-2011.

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