As of Wedenesday afternoon, there are 30 frozen water services in the Town of Fort Erie — 185 since Feb. 15.
The Town is asking water customers to be patient as crews work tirelessly to catch up while coping with frigid cold.
Staff and contractors have been “working around the clock” using rock breakers and excavators to dig through frozen ground to effect repairs, a press release states.
Water depots have been set up at the Leisureplex and Crystal Ridge arena for residents without water. They can bring containers and attendants will show them where to fill up.
Water services manager Grant Boutin said workers have spent more time on the job than off over the past three weeks.
He said repairs are completed in priority order as calls come in and resources can be appropriately deployed.
“Words cannot express the required recognition of this commendable effort in maintaining and restoring service to our customers,” he said.
If someone finds that water is frozen, they are advised to check all their cold water faucets. If any of them are working, the cause is in the home and a plumber — not the Town — should be called.
Call the Town at 905-871-1600 to report a frozen water service.
While temperatures are mild the next couple of days, Wednesday night will see a drop to -14C and -15C Thursday night and increasing temperatures as the weekend approaches and into next week.